30-Day Trial Progam

We have a 30-day trial and return policy, which means you have 30 days after receiving your item to request a return.

Within the 30-day period, you could start a return WITHOUT concerning about the product condition or if it is in its original packaging. We will provide a full refund without questions asked. 

To start a return, you can contact us at hello@mu16.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@mu16.com.